Employee Assistance Program (EAP)

An Employee Assistance Program (EAP) is a confidential and voluntary, work-based program that helps employees work through personal and/or work-related problems that are affecting their mental/emotional health and job function.

Employee assistance programs address a wide spectrum of issues affecting mental/emotional well-being, such as stress, alcohol and other substance use, family difficulties, grief, and psychological disorders. 

Employee Assistance Program Benefits to Employers

Employee assistance programs available through Allied Trades (ATAP) are incredibly valuable in helping employers reduce:

  • absenteeism
  • health care costs
  • workers’ compensation claims
  • workplace accidents

 In addition, an employee assistance program like the one ATAP provides helps to:

  • address safety and security issues
  • reduce costs related to employee turnover
  • improve employee productivity and engagement

Certified Professionals in the ATAP employee assistance program have an established track record of achieving many successful results through offerings such as short-term counseling, free and confidential assessments, and caring follow-up for employees who are struggling.

Along with working with employees directly, our employee assistance program counselors also work in a consultative role with managers and supervisors to address employee and organizational challenges and needs. Often our counselors’ trained insights can help to break through organizational barriers and help steer the workplace toward a far better path of employee wellness.

Employee Assistance Program Benefits to Members

24-Hour Staffed Helpline

A 24-hour telephone helpline is provided and staffed by professionally trained counselors and will be available 24 hours a day, 365 days a year.

Telephone Screening

When a participant contacts ATAP, an initial assessment is conducted over the telephone in order to determine whether there is a need for emergency services. Based upon this initial assessment, either an immediate referral is made or an appointment is scheduled for a formal evaluation.

Referral Services

Based upon the initial telephone screen and/or the formal evaluation, individuals are referred to treatment. The selection of treatment providers is determined by criteria such as: the treatment needs of the worker, the quality of the provider’s services and the cost of the provider’s services. In all cases, the goal is to match the individual with the most appropriate and least expensive level of care.

Follow-up Contacts

Supportive follow-up contacts are made both during and after an individual has entered a treatment program in order to supplement and monitor the care received. These contacts are conducted according to an individually established schedule depending upon the needs of the individual and continue for not less than six months after completion of treatment.

Consultation Services

Staff is available for consultation on matters ranging from the specifics of handling an impaired worker to the implementation of a labor/management anti-drug program.

Stress, Family and Other Problems

The same services which are offered for psychiatric and chemical dependency problems are offered for stress and family problems, and any other problems which require professional assistance.

Critical Incident Stress Management (CISM)/Debriefing (CISD)

With increased threat and incidents of traumatic events in the workplace, it is critical that organizations develop a plan for crisis intervention and support. ATAP has put together a team of crisis experts that are able to advise and debrief on critical incidents including: traumatic accidents, violence, fatalities, national disasters etc. ATAP is prepared — immediate response time, local response team and preventative consultation and planning.

Aftercare Programs

Helping members maintain recovery after completing treatment is an important goal of the Allied Trades Assistance Program. ATAP has created a 12-week aftercare program designed to provide support and direction in the early phases of recovery. The group sessions reinforce the need for active participation in self-help and explore any difficulties or resistance the member is experiencing. The group leader is also available to assist members in re-engaging in active treatment if necessary.

Real Time EAP

Allied Trades Assistance Program offers a Real Time EAP session for the convenience of our members. The purpose of the ATAP’s Real Time EAP is to offer support as well as practical strategies to real life problems that our members and their families are dealing with. If you or a dependent are dealing with mental health, substance use, martial or stress management issues, ATAP is offering 30 minute EAP sessions. Schedule an in-person EAP session at our Woodhaven Road or schedule a phone call with one of ATAP’s EAP counselors. Real Time EAP sessions will be held from 9 AM to 4 PM, Monday through Friday. Click the link below to open our schedule and find an appointment that is convenient for you.

Member’s Quick Contact

All fields are required. The members quick contact portal should be utilized for basic questions regarding the Allied Trades Assistance Program's services. If this is a true emergency please contact 800-258-6376